If I could give them no stars I would. The manager racially discriminated my family. My dad went to buy liquor for a party we are having and she told my dad that he couldn't buy all of the cases. She said "No you aren't buying it for a party, you own a liquor store...how many liquor stores do you have?" She assumed based on my dad's background that he owned a liquor store. Then, she further questioned my Uncle about what type of party it was and threatened to look into their background. No worries, we don't own a liquor store. Sorry, not every Indian owns a liquor store.
Good prices, enormous selection, reasonably helpful staff.
Best place on Earth. Whatever you need . Best price.
TW is a great experience when a store first opens. Friendly, overrepresented service & low prices attract large crowd. But that's the big box model - raid the customers of local stores, then raise prices & reduce service when competition shrinks. This won't work in MA. They might push out some smaller stores with generic selection, but the more eclectic upscale stores will survive just fine. After a year and a half, the selection is down as is service. Most prices haven't changed but specials are mostly limited to store brands. For similar reasons, they stubbornly refuse to carry some merchandise, even if widely available. Hence 3*
Forget about the cigar area the humidor is in disarray , many many items not in stock but it should be neat and good order even if supplies are low. Very disappointing . The wine and liquor side is ok.
Total Wine More is a US Liquor Store based in Natick, Massachusetts. Total Wine More is located at 321 Speen St, Natick, MA 01760, USA.
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