Dr. Fiocchi was by my side every step of the way. I felt she was honest, caring, and did the best she could for my baby. I didn’t want anyone else to see her because of how wonderful she was with us. She provided comfort that we were doing what was best for Lola and even witnessed as I snotted all over her while Lola was being sleep - handing me a tissue.
After returning the next week to see how things were going, her 2nd blood test determined she was getting worse, not better, despite the medication. I was given the option to have more tests or to try steroids to see how she would respond (she wasn’t eating consistently which was a major concern.)
My sweet baby, Miss Lola, was brought here for emergency treatment after her blood work came back high for liver failure. The first vet I worked with took the time to listen to me first, brought back an ideal treatment plan, and gave me all my options. They were honest and didn’t try to charge me for things that weren’t needed.
I would tell anyone to take their baby here. No matter where you go, you’re going to spend money on major medical issues with your pet. I would recommend bringing your pet here. Also, I would like to send out love to Colleen, one of the receptionist there, who also went out of her way to take care of us during this sad, sad time.
Wonderful, caring and professional help for my dog today. They were more thorough and addressed my dog's pain issue better than my regular vet. Smart Vet. Smart Nurse. Kind receptionist. Oh, and they actually charged me less than an emergency visit to my regular vet! My dog is resting comfortably now. Thank you!
Thank you for everything, Boston West.
I can't even begin to tell mine and Micks story of last month. He suddenly started bleeding out, rapidly and would never have made it to Tufts or Angel. These veterinarians saved my dog Micks life and I am so very grateful! He's a ten year old Chihuahua and they did everything quickly and efficiently from oxygen crib to blood transfusion and every test possible to discover what was wrong. They saved my little Micks life. The entire staff was wonderful and I felt like I was in a "human" emergency hospital by the professional care I witnessed! Finally an emergency hospital in our area! They get an A+ from us with much gratitude. Again, thanks to the whole team for saving our little Mick!
Don't believe some of the complaints in these reviews about sneaky and high pricing. First of all Emergency services are expensive. Second, the doctors explained every and all testing and treatment options exhaustively as well as the cost implications of each including the option of doing nothing. I asked a ton of questions and they patiently answered everyone, sometimes twice.
I will always return in case of emergency.
This an unbelievably wonderful pet hospital. The people are amazingly caring and considerate. My dog was very sick. The vet techs laid out 4 layers of comforters and brought cute stuffed animals for comfort.
I do not recommend this place. I've been there twice. Both times, I've suspected that many of the tests were done primarily to increase the charges. The last time, they estimated that the costs would be more than $2300 for a cat with a UTI. I told them not to do several tests- like X-rays - that seemed ridiculous, and got the price down to $1300. The medical care was fine and the staff is kind, but the focus is definately on increasing charges. My regular vet did exactly the same stuff (without the tests) for the cost of a regular office visit.
Maria
She was there for 2 nights. During this time, I was able to visit her, feed her, and bring her her favorite baby. At this point, I was working specifically with Dr, Fiocchi. I was able to pick her up on Thanksgiving Day. They went over all medications with me thoroughly and encouraged me to call anytime I needed anything at all.
The steroids only worked temporarily. She sadly went downhill pretty quickly and was laid to rest yesterday afternoon.
Boston West Veterinary Emergency Specialty is a US Veterinary Care based in Natick, Massachusetts. Boston West Veterinary Emergency Specialty is located at 5 Strathmore Rd, Natick, MA 01760, USA.
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