I gave them 2 stars only because her hair came out great. But NOT worth $400!!
I booked an appointment for a keratin treatment for my daughter. I did it in person. The appointment was for the Wednesday before Thanksgiving. I spoke with the stylist, Lisa, who told me that the process starts about $150 and depending on the length and thickness of the hair it would be more, which I completely understand. The appointment was then canceled by the salon that morning as the stylist was sick and rescheduled with Mike for the Friday after Thanksgiving. I came to pick her up and they said it was $400! They told me that Lisa was new and hadn't been with them very long and they don't even offer that service at the salon! They did the more expensive treatment, the"Brazilian Blowout".
My nails are done by Debbie Pandolfino and she does an excellent job. Debbie is friendly and very courteous to her clients. If I change my regular appointment time she is always accommodating.
The receptionist was very rude. We came in at 1 pm on a Saturday and my husband needed to get a haircut desperately. They were quite empty and we were willing to wait. He was told he couldn't have his hair cut there because they wanted to leave early. I was also planning on scheduling an appointment for later that week for a very expensive cut & color treatment (~$300 worth), but since the receptionist was so rude, we decided to just leave. I hope leaving 3 hours early on a Saturday is worth our lost business.
Pandolfinos Hair Studio is a US Hair Care Studio based in Natick, Massachusetts. Pandolfinos Hair Studio is located at 117 W Central St, Natick, MA 01760, USA.
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