The employees in this location need to be educated on how to treat the materials. I've picked up fur here twice due to other locations being low on stock and both times they butchered it with scissors. You NEVER cut fur with scissors, you tear it so you don't cut the pile. Cutting it makes a good 2" all the way around unusable. What a waste.
It has both sewing supplies and crafts, so it doesn't have a huge selection of either, although it's not a small store. The fabric counter seems popular with other customers. Checkout tends to be slow, but where else are you going to go in this area?
Love this shop. Unfortunately their most sale is over. Bought blue organza for full price
Also the fur is stored improperly, the pile is all smashed and there are kinks in the strands from it being folded that can't be removed without ruining the texture of the fabric. Completely unacceptable. I buy a lot of foam, fur and other fabrics and supplies from Joann's for my business so having expensive material ruined by the employees is frustrating.
Terrible service- after driving an hour, I arrived 10 minutes before closing- not ideal but they refused to cut a tiny piece of fabrics needed for a project. They were rude and unwilling to be helpful. Wish I had looked up the other reviews of this store before making the trip.
This shop is not very visible from the road especially after sunset.
I've been to better Joann fabrics, this one is alright. the fabric I got from here was quite skewed, and made it difficult to make the pants that I was sewing. However, the pants did get made, and the fabric glowed fabulously in the dark. On top of that, because this Joann's is less popular, it has some of the fabric that isn't easy to find at others. I wound up mailing some tough to find fabric to a friend of mine in Texas, because it was impossible to get down there. Thanks for kind of sucking, route 9 Joann's
I've visited other Joann locations where this isn't a problem. Do yourself a favor and find another store.
Joann Fabrics And Crafts is a US Food place based in Natick, Massachusetts. Joann Fabrics And Crafts is located at 244 Worcester St, Natick, MA 01760, USA.
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