I've recently been selling clothes of mine and items that I don't use anymore on this app called Mercari and I have been taking trips back-and-forth from my place to the store a couple times a week they have been excellent with the help they've given me with printing out my shipping labels and sending my stuff out Theyve made it such a great experience and always have smiles on their faces
The guy at the counter could have cared less about being helpful.
Terrible experience. I went in to copy some flyers for a neighborhood function. I did not feel it was ethical to use my company's photocopiers for personal business, so I turned to Staples. The sales person to whom I explained my goal was incredibly condescending, complete with that lip curl and "that tone", so much so that I turned on my heels and bee-lined for their competitors. I am blessed with a team who understands the value in delighting a client--clearly this is not the case at the Natick Staples! The guy lost my business and my procurement department's! Just because I was on a personal business run--doing "mom-looking business"--does not mean I do not have my corporate hat within reach! Delight each and every customer!
No matter what happens here, the locations owner always says "I'm a small business and not UPS." She blames UPS corporate on every mistake or poor quality service. This has to be the worst UPS franchise I've ever had to deal with. I now drive past this location to go to Framingham UPS, or to FedEx.
Way overcharged for notary services. $10 per stamp?! And she didn't bother to mention that exorbitant fee until after it was done. I've had stuff notarized at the UPS Store in Marlborough for FREE! Should have gone back there! Will never go back here for notary services!
The Ups Store is a US Finance company based in Natick, Massachusetts. The Ups Store is located at 841 Worcester Street, (Between Stop & Shop and Panera Bread), Natick, MA 01760, USA.
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